I am so excited that I will finally be having a small business of my own with a business partner of course. It is a small food business that I have always planned for. A part of that planning are efficient processes that I should use to ensure that the work within the company is a system in which emails coming and going will be at its simplest. My company will rely on email for orders being made. Can you suggest ways on how I can ensure that work for this matter can be simplified for me and my business partner?
|March 13, 2015 at 01:08|
Well, first of all: make sure to Bcc your business partner whenever you send an e-mail to a customer. Whenever a customer sends an e-mail, forward it to your partner. Have your partner do the same for all business e-mails coming her way, too. By doing this, you’re making sure that you both know what is going on at all times. It will help to prevent miscommunication.
For an efficient and consistent e-mailing system, get together with your business partner and create a “mold” of sorts for the e-mails you will be sending to customers. For example:
Hello [Customer’s Name],
Thank you for purchasing an order from [name of business]. We greatly appreciate your business! Your order will be ready within [set a *reasonable* date that will allow you to balance your other orders and get them done in a timely manner].
[Your name & your partner’s name]
Use this mold as a guideline so that you won’t have to formulate a fresh e-mail every time.
A few more tips: set a budget (it should include the target amount of money you’ll spend on resources, advertising, etc. in addition to your salaries). Get a feel for the prices and quantities of certain items that you will have to buy, and document all of it. Keep a thorough, week-by-week record of your costs *and* the revenue you earn. Keep all receipts. Use a folder to store print-outs of customer orders and mark each one when you have completed the order.
|March 15, 2015 at 17:01|
we have been in contact with some prospective providers who can assist us to create a good procedure/system. Since we find the business promising, I guess spending some cash on it is a good investment as well. So someone suggested to have a quality management software developed for us even if our business is just starting. We are still thinking about though.
|March 15, 2015 at 22:42|
How much would it cost to have that software developed? (Don’t tell me the actual figure – it’s a question for *you* to consider.) If you feel that it’s affordable and would be a worthy investment, go for it. Be careful, though. Be shrewd. Since you’re just starting, it’s difficult to collect a lot of information about your products and how much/how little they’re selling. You may want to give your business more time to develop first.
Have you done any advertising or promoting? Start with the people in your neighborhood. Tell your friends. Talk to people at your church. Invite people to try samples of your food. Reach out to newspapers and see how much it would cost to put a small advertisement in the paper. Set up a Facebook page for your business. Be creative! Find ways to get your brand out there.
|March 16, 2015 at 07:00|
Hi, Hikingpitcher. If the software that they suggested to you is reliable then you might as well invest on it for your business. Who knows, it might be a big help.
|March 20, 2015 at 05:58|
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