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UPDATE – Why I Can’t Answer Your Personal Emails Anymore

Hi Girls ~

This is a letter that is really difficult to write, but I need to be straight with you.

When this site was small (several hundred visitors per day), I got just a few emails from you, and I was able to answer every single one with thoughtfulness and care. I spent hours on my emails with you because connecting with you is one of the most special parts of Project Inspired for me.

But today? Today the site is HUGE. In just a few short months we are getting thousands and thousands of visitors every day, and I’m getting so many emails that I just can’t keep up. Every time I look at my inbox my heart breaks a little bit, because I know there are girls who are looking for answers and they are having to wait for days to get them.

I feel an enormous responsibility to respond when you write to me, so I have been trying to answer (and not just a two sentence email!) every single letter you write. Sometimes I’m up until 2:00 or 3:00 in the morning replying to your emails!

So, I’m clearing out my inbox over the next couple of days, and I will not accept any more emails to my personal address. If you’ve already emailed me, I will answer you! And of course, you can always email us here. My editorial team reads every email that comes in and sends me editorial ideas and articles that you submit.

I love you girls and I am so joyous at how you’ve connected with me and with Project Inspired. I do want to continue emailing with you, so I’m working on a solution.

Please hold tight. I will find a way!

[contact_box]UPDATE: I have been working hard with my team to come up with solutions for how I can answer your emails, and we have a couple of ideas:

(1) I am going to introduce membership to the site so that we have “a more managed approach to access” (that’s straight from my web team!).

(2) We’re going to partner with a counseling group so that I can steer you to just the right kind of adviser depending on what kind of help you need.

In the meantime, even though I can’t promise to respond to every email, please keep emailing me here with your thoughts and questions.[/contact_box]

Image: iStockphoto

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55 Comments

  1. Project Inspired

    Posted by smile on December 11, 2011 at 11:49

    i gotta question but i don’t know how to post it this is my first time on this site and i really like it and i wanna know how i can solve my problem so could you help?

    • Posted by Nicole on December 11, 2011 at 23:17

      the best way for me to respond, is to write your problem/question on the Facebook page for PI. Click the facebook icon at the top and post it there and I’ll see it easily!

  2. Posted by on October 16, 2011 at 20:33

    Thanks for trying to find a way. Ive been struggling with some stuff recently and sometimes its really hard to find a place to go for help.

    • Posted by Nicole on October 17, 2011 at 12:03

      you’re welcome Emily! I’m so glad Project Inspired is helping you! That’s my goal!

  3. Posted by on October 13, 2011 at 16:36

    Hey Nicole!
    so i sent you an email september 24, and still havent gotteen a response. did you actually get it?

    • Posted by Nicole on October 14, 2011 at 11:04

      can you please resend it to me, and title it “resend”?

  4. Posted by on October 7, 2011 at 20:32

    Nicole you and other bloggers try so hard. And I want you to know I appreciate all your posts so much. God works through you to me and to other girls. I can’t tell you how thankful I am for this website. I found it by a little add on Facebook little did I know I’d be coming to this website often.:) Thank you and everyone else SO MUCH for your blogs.

    • Posted by Nicole on October 7, 2011 at 22:45

      thankyou so much Lizzie for your encouraging words!! You are so amazing!

  5. Posted by on October 6, 2011 at 09:28

    Hey,:) NICOLE I WAS WONDERING IF YOU GOT THE UPDATED ARTICLE YOU ASKED ME TO RESEND ITS BEEN A WHILE AND I HAVEN’T HEARD BACK FROM YOU, HOPE YOU CAN GIVE ME YOUR FEEDBACK SOON.:) tHANK yOU:)

    • Posted by Nicole on October 8, 2011 at 13:19

      YES! I am so sorry Candy I will input it and edit it, and I will publish it next week! Did I send you the gift card or no?

  6. Posted by on October 3, 2011 at 11:15

    dear nicole,
    this is great that you are doing this for us u r truley blessed keep reading ur bible this is so great! good job pray for me nd i am also praying for u:)

  7. Posted by on October 3, 2011 at 05:45

    Hi Nicole 🙂 I do have a question for you…should I wait or just ask on the comments?
    Thanks so much for all you do! 🙂 You’re soooo awesome!!!! 🙂

    • Posted by Nicole on October 3, 2011 at 15:31

      ask me in the comments- and start with “Nicole please respond!” so I see it loud and clear 🙂

  8. Posted by on October 2, 2011 at 19:33

    2:00 & 3:00 in the morning? Sweetheart, you are working too hard. I can’t express how impressed and grateful I am. You are amazing, but don’t overload yourself this much! lol.

  9. Posted by on October 2, 2011 at 04:07

    Although it is sad news that you can’t reply to personal emails, I am so happy that your site is growing in popularity! A site like this needs more viewers and readers! So instead of feeling sad about it, I am happier than before! Thank you for all that you do, Nicole! I know every single one of us appreciate you and how much time, effort, and heart into this website, and us! I’m praying that you guys can find a way to make this happen, I know you will! 🙂

  10. Posted by on October 1, 2011 at 19:07

    Thanks for the update. I totally understand and I admire you for coming right out and telling everyone why you can’t respond, instead of just leaving everyone hanging! I’ve only started visiting the sight recently so I don’t know what it was like when there were only a few hundred views a day, but I totally understand now that there are more people. And even though it means less personal responses, it’s a huge blessing that so many more people are getting to see what you’re doing!

  11. Posted by on October 1, 2011 at 11:22

    JW, will u respond to letters? 🙂

  12. Posted by on September 30, 2011 at 18:39

    Its sad, but I undersatnad:)

  13. Posted by on September 30, 2011 at 16:14

    I think it would be cool if we had usernames and we could write Project Inspired-approved comments on our “pages” we could design with Project Inspired-provided designs. 😀 Just a thought… 🙂

  14. Posted by on September 29, 2011 at 19:55

    Don’t worry about it!!

    • Posted by on September 30, 2011 at 20:14

      I think it’s perfectly reasonable to want a break from emails!! I think you should go along with the idea that directs people to different advice sections of the website. God sent you a blessing to be the next Pericles, an awesome writer/speaker who inspires many.

  15. Posted by on September 29, 2011 at 18:21

    That’s okay, Nicole, I understand! You just need a break from the craziness! God bless you for working extremely hard to answer all the emails we send! You are so dedicated! Take it easy! God bless!

    • Posted by Nicole on September 30, 2011 at 12:55

      aww Olivia you are so sweet! thanks for your understanding it means a lot to me!

  16. Posted by on September 29, 2011 at 16:07

    I understand completely- I check this site AT LEAST once a week, and I can see how many girls you have inspired! 🙂

  17. Posted by on September 29, 2011 at 15:08

    What if you had like a panel of women to answer the emails? Like maybe the other bloggers on here, as well as other women you know and trust and you could all use the email and answer a few each day. also im sure the girls would understand if you spent maybe 5 or 10 minutes on each email instead of, say, 30. that way there would still be a place where girls could go to get encouragement and answers to problems they need help with without having to share everything to everyone in a comment.

    • Posted by Nicole on September 29, 2011 at 17:40

      1yes that’s similar to what we’re going to do in the near future!

  18. Posted by on September 29, 2011 at 14:20

    I understand completly Nicole! I sent you a email about 2 weeks ago and its something thats been on my heart for awile and i was wondering if you were going to answer it? I understand you probably don’t have a lot of time so i can understand why you havn’t answer or can’t answer. I was just wondering if you were going to answer it. Thanks!

    • Posted by on September 29, 2011 at 17:55

      I check this site atleast once a day, maybe more, so i can see how busy you must be trying to manage this site and live your life! We’ll miss hearing from you but you need to live your own life!

  19. Posted by on September 29, 2011 at 14:05

    I totally understand why you have so many people on this site! I learned about it just a few weeks ago, and now I come daily. It really helps me connect with the lord and teaches things from a Godly value. Thanks for everything you have done and are doing 🙂

  20. Posted by on September 29, 2011 at 12:38

    At least it was because you were only getting so many emails. I read the title and was afraid that it was because some people were being horribly rude to you.

    • Posted by on September 30, 2011 at 17:57

      That’s what I was scared of too….I’m so glad that it’s because you’ve touched so many people that they keep emailing you. That is such a blessing from God 🙂

  21. Posted by on September 28, 2011 at 20:14

    I understand what you mean. You try the best you can,but you can’t always do everything. God will work everything out,don’t worry.

  22. Posted by on September 28, 2011 at 18:34

    No one has commented, so I am hoping it’s ok that I do. I just want to thank you for everything you do!

  23. Posted by on September 28, 2011 at 18:30

    Nicole,
    Thank you for all that you do! Just pray for a solution to your problem! God always has a plan for us. “Answer when I call, my saving God. In my troubles, you cleared a way; show me favor, hear my prayer” (Psalm 4:2) Hope this helps!

  24. Posted by on September 28, 2011 at 18:12

    Hi Nicole 🙂 I understand completely. It might a little disappointing but I COMPLETELY understand how busy you are! I am praying for you!

    • Posted by Nicole on September 29, 2011 at 00:33

      I can comment frequently on here though! thanks girl 🙂

  25. Posted by on September 28, 2011 at 17:53

    It is amazing that your message has touched so many people! This is a blessing in disguise.

    • Posted by Nicole on September 29, 2011 at 00:34

      yes that’s true! It’s so cool, right now I get about 2,000 visitors a day and 60,000 visitors a month! It’s growing!

  26. Posted by on September 28, 2011 at 17:39

    No problem 🙂 Thanks for trying!

  27. Posted by on September 28, 2011 at 17:17

    its alright, Nicole! I still think your super-woman!! 🙂 Thanks for all the advice & help. This site has been such a blessing. <3

    • Posted by Nicole on September 29, 2011 at 00:34

      aww Juliana you are too sweet! haha that makes me feel good. I’ve never been called super woman before! 🙂 Keep coming back to Project Inspired!

  28. Posted by on September 28, 2011 at 16:37

    Thanks for letting us know, Nicole! It’s very thoughtful! I guess I can’t speak for everybody, but I know that I completely understand. You have a very busy life! Just keep inspiring us! I’ll be praying for a solution to this, but until then I’m sure you’ll do your very best with everything.

    • Posted by on September 29, 2011 at 10:37

      I agree with Kat 🙂

  29. Posted by on September 28, 2011 at 15:54

    This makes me sad 🙁

    • Posted by Nicole on September 29, 2011 at 00:23

      don’t you worry Addy, I will still frequently comment on here though!

  30. Posted by on September 28, 2011 at 14:44

    Oh I understand Nicole! It gets stressful. I understand that. We all have stress in out lives, but it’ll get better! I will pray that you find a way! 🙂

  31. Posted by on September 28, 2011 at 14:29

    Are you still going to read them… and also I was wondering if you read my article that I sent you!! 🙂 ♥

    • Posted by Nicole on September 30, 2011 at 16:42

      Julia can you please resend it to me? I’m so sorry!